8999but Frequently Asked
Questions
Everything Bangladeshi players need to know about 8999but — from creating your account and depositing via bKash or Nagad, to cricket betting rules, bonus terms, account security, and responsible gaming tools.
Account & Registration
How do I create an account on 8999but?
Creating an account on 8999but takes less than two minutes. Visit the site, click the registration link, and fill in your mobile number, a secure password, and your full name as it appears on your National Identity Card (NID). You will receive a one-time verification code via SMS to confirm your number. Once verified, your account is active and ready for your first deposit.
What documents do I need to verify my 8999but account?
8999but requires a valid government-issued photo ID for KYC verification — your Bangladesh National Identity Card (NID) is the most commonly used document. Alternatively, a valid passport or birth certificate is accepted. You may also need to submit a recent utility bill or bank statement as proof of address. Documents must be clear, unedited scans or photographs. KYC is required before any withdrawal is processed.
Can I have more than one account on 8999but?
No — 8999but strictly enforces a one-account-per-player policy. Creating multiple accounts using different phone numbers, names, or email addresses is a violation of our Terms and Conditions and will result in permanent account closure and forfeiture of any funds held across those accounts. If you have forgotten your login credentials, use the password recovery option rather than registering again.
I forgot my 8999but password. How do I reset it?
To reset your 8999but password, click the 'Forgot Password' link on the login page. Enter the mobile number registered to your account and you will receive a one-time passcode (OTP) via SMS. Enter the OTP, then set a new strong password of at least eight characters combining letters, numbers, and a symbol. If your registered number is no longer active, contact support at support@8999but with your NID for manual verification.
How do I close my 8999but account permanently?
To permanently close your 8999but account, email support@8999but with the subject line 'Account Closure Request' and include your registered mobile number and a copy of your NID for identity confirmation. Our team will process the request within 48 hours. Any remaining balance will be returned to your primary deposit method (bKash, Nagad, or Rocket) before the account is closed. Alternatively, if the closure is related to a gambling concern, consider self-exclusion first.
Deposits & Withdrawals
How do I deposit money on 8999but using bKash?
To deposit via bKash on 8999but, log in to your account, go to the Deposit section, and select bKash as your payment method. Enter your deposit amount — the minimum is ৳200 — and you will be shown the 8999but merchant bKash number. Open your bKash app, select 'Send Money', enter the merchant number and the exact amount, then confirm with your bKash PIN. Copy your transaction ID and paste it into the 8999but deposit confirmation screen. Funds typically appear within 2 to 5 minutes.
How long does a Nagad deposit take on 8999but?
Nagad deposits on 8999but are credited almost instantly — typically within 2 to 5 minutes of the transaction being confirmed on the Nagad side. The process is identical to bKash: select Nagad in the Deposit section, send the exact amount to the displayed Nagad merchant number, and submit your transaction reference ID in the confirmation field. If your deposit has not reflected after 15 minutes, contact support with the Nagad TrxID and deposit time.
What is the minimum deposit amount on 8999but?
The minimum deposit on 8999but is ৳200 for mobile wallet payments including bKash, Nagad, Rocket, and Upay. For bank transfers via Dutch-Bangla Bank, BRAC Bank, IBBL, Sonali Bank, or other supported banks, the minimum deposit is ৳500. There is no maximum deposit limit set by 8999but itself, though your mobile wallet provider or bank may impose their own daily transaction limits.
What is the minimum withdrawal amount on 8999but?
The minimum withdrawal on 8999but is ৳500 for all supported methods including bKash, Nagad, Rocket, Upay, and bank transfer. Withdrawals are only processed to the same payment method used for your deposit — you cannot deposit via bKash and withdraw to a bank account, for example. You must also complete KYC verification before your first withdrawal is approved.
How long does a withdrawal take on 8999but?
Withdrawals to bKash, Nagad, and Rocket are typically processed within 30 minutes to 2 hours after approval by the 8999but finance team. Bank transfer withdrawals take 1 to 3 working days depending on your bank. Withdrawals submitted before 10:00 PM Bangladesh Standard Time (BST, UTC+6) on a working day are generally approved the same day. First-time withdrawals from a newly verified account may take slightly longer due to an additional security review.
Does 8999but charge any fees on deposits or withdrawals?
8999but does not charge any platform fees on deposits or withdrawals. However, your mobile wallet provider or bank may apply their own transaction fees — for example, bKash charges a small fee on Send Money transactions. These third-party fees are the responsibility of the player and are not reimbursed by 8999but. Always check your bKash, Nagad, or bank app for the applicable fee schedule before transacting.
Games & Gameplay
How do I bet on cricket matches on 8999but?
To bet on cricket at 8999but, navigate to the Cricket section from the main menu. You will see a list of upcoming and live matches — including BPL, IPL, T20 World Cup, Test series, and Bangladesh Tigers matches. Click any match to view available betting markets such as match winner, top batsman, total runs, and over/under lines. Select your market, enter your stake amount in BDT, review your bet slip, and confirm. Live betting odds update in real time during the match.
What slot games are available on 8999but?
8999but hosts an extensive library of slot games from leading providers including Pragmatic Play, NetEnt, Microgaming, Habanero, and Spribe. The collection spans classic 3-reel slots, modern 5-reel video slots with bonus rounds, Megaways titles, jackpot slots, and crash games. You can filter by provider, theme, or RTP percentage in the Slots lobby. Popular titles among Bangladeshi players include Gates of Olympus, Sweet Bonanza, and Book of Dead.
Can I play live casino games on 8999but?
Yes — 8999but features a full live casino section powered by Evolution Gaming, Ezugi, and Pragmatic Play Live. Available games include Live Baccarat, Live Roulette, Live Blackjack, Dragon Tiger, Lightning Dice, and game-show titles like Crazy Time and Monopoly Live. All games are streamed in HD with real dealers. You can access the live casino from both desktop and mobile browsers. A funded account is required to join any live table.
Is 8999but mobile-friendly? Can I play on my phone?
8999but is fully optimised for mobile browsers on Android and iOS devices. The entire platform — including sports betting, live casino, slots, deposits, and withdrawals — works smoothly through your phone's browser without requiring any app download. Simply open your mobile browser, navigate to 8999but, and log in. The responsive design adapts to any screen size, from budget Android smartphones to high-end devices commonly used in Dhaka, Chittagong, Sylhet, and other parts of Bangladesh.
What does RTP mean and what is the average RTP on 8999but slots?
RTP stands for Return to Player — it is the theoretical percentage of all wagered money that a slot game pays back to players over a very large number of spins. For example, a slot with 96% RTP returns ৳96 for every ৳100 wagered on average over millions of rounds. The house keeps the remaining 4%. 8999but hosts games with RTPs typically ranging from 94 % to 97.5%. Individual game RTPs are listed in each game's information panel inside the slot itself.
What are the rules for betting on BPL matches on 8999but?
Betting on Bangladesh Premier League (BPL) matches at 8999but follows standard cricket betting rules. Bets are settled once the match reaches its official result — if a match is abandoned or interrupted without a valid result being declared, bets are voided and stakes returned. In-play bets placed after a wicket falls or an over begins may be settled differently from pre-match bets. Full cricket betting rules are available in the Terms and Conditions section of your account.
Bonuses & Promotions
What is the welcome bonus at 8999but and how do I claim it?
8999but offers a welcome bonus to new players on their first deposit — the exact bonus percentage and maximum bonus amount are displayed on the promotions page at the time of your sign-up, as terms are updated periodically. To claim it, make your first qualifying deposit of the minimum required amount and the bonus will be credited to your bonus wallet automatically. No bonus code is typically required, but check the current promotions page to confirm before depositing.
What are wagering requirements on 8999but bonuses?
Wagering requirements on 8999but bonuses represent how many times you must wager your bonus amount before it can be withdrawn as real cash. For example, a 30x wagering requirement on a ৳1,000 bonus means you need to place ৳30,000 in total bets using bonus funds before withdrawal is permitted. Not all games contribute equally — slots usually count 100% toward wagering, while live casino games may contribute 10–20%. Full wagering terms are detailed in the Promotions section of your account.
Do 8999but bonuses expire?
Yes — all bonuses on 8999but have an expiry period. Once a bonus is credited to your account, you typically have 7 to 30 days to meet the wagering requirements, depending on the specific promotion. If the wagering requirement is not completed within the expiry window, the bonus and any winnings generated from it are forfeited automatically. The remaining expiry time for any active bonus is visible in the Bonus section of your account dashboard.
Does 8999but have a loyalty or VIP programme?
8999but operates a tiered loyalty programme that rewards regular players with points for every qualifying wager placed on the platform. As you accumulate points, you move through VIP tiers — each higher tier unlocks better benefits including faster withdrawal processing, higher withdrawal limits, personalised bonuses, dedicated account managers, and exclusive promotions during major sporting events like the BPL and IPL. Details of the current loyalty programme tiers are available in the Rewards section of your account.
Can I use my welcome bonus on cricket betting at 8999but?
Whether your welcome bonus can be used on cricket betting depends on the specific promotion terms active at the time you register. Some welcome bonuses at 8999but are sports-betting-specific and are fully usable on cricket markets including BPL, IPL, and T20 World Cup matches, while others may be restricted to casino games or slots only. Always read the bonus terms carefully before depositing so you can choose the promotion that best suits how you intend to play.
Are there special promotions during Eid or Pohela Boishakh on 8999but?
Yes — 8999but regularly runs seasonal and cultural promotions aligned with major Bangladeshi occasions including Eid ul-Fitr, Eid ul-Adha, Pohela Boishakh (Bengali New Year), Victory Day, and major cricket tournaments like the BPL season. These limited-time promotions typically feature enhanced deposit bonuses, free spins, prize draws, and cashback offers. Check the Promotions page on 8999but around these dates or subscribe to email notifications through your account settings to be alerted when new offers go live.
Safety & Responsible Gaming
Is 8999but safe and secure for Bangladeshi players?
8999but uses industry-standard 128-bit SSL encryption to protect all data transmitted between your device and our platform, including login credentials, personal information, and financial transaction details. Player accounts are protected with two-factor authentication (2FA) support. All slot and casino games are supplied by certified third-party studios with independently audited random number generators (RNG), ensuring fair outcomes that cannot be manipulated by the platform or the player.
How does 8999but protect my personal and financial data?
8999but takes data privacy seriously. Your personal information — including name, NID details, address, and payment method data — is stored on secure, encrypted servers and is never sold or shared with third parties for marketing purposes. Access to account data is restricted to authorised 8999but staff on a need-to-know basis. Full details of how your data is collected, stored, and used are set out in the Privacy Policy available on our website.
What is the minimum age to play on 8999but?
The minimum age to register and play on 8999but is 18 years old. This is a strict policy with zero exceptions. All accounts are subject to age verification through our KYC process, which requires submission of a government-issued ID confirming date of birth. Any account found to belong to a player under 18 is immediately suspended, all funds are returned, and the case is treated as a serious compliance matter. 8999but is for adults aged 18 and above only.
How do I self-exclude from 8999but if gambling is becoming a problem?
To self-exclude from 8999but, go to the Responsible Gaming section in your account settings and select your preferred exclusion period — options include 6 months, 1 year, 3 years, or permanent. Self-exclusion takes effect immediately and cannot be reversed during the chosen period. You can also request self-exclusion by emailing support@8999but with the subject line 'Self-Exclusion Request'. During exclusion, your account is fully suspended and you will not receive any promotional communications from 8999but.
Can I set deposit limits on my 8999but account?
Yes — 8999but provides daily, weekly, and monthly deposit limit tools directly in the Responsible Gaming section of your account settings. Applying a new limit or reducing an existing one takes effect immediately. Increasing or removing a limit is subject to a mandatory 7-day cooling-off period to protect against impulsive decisions. Setting a deposit limit is free and can be adjusted at any time within the cooling-off framework. We strongly encourage all players to set a limit that reflects their genuine entertainment budget.
Where can I get help if gambling is affecting my mental health?
If gambling is negatively affecting your wellbeing, please reach out for help immediately. You can contact the 8999but responsible gaming team at support@8999but — we can apply immediate account restrictions and provide guidance. In Bangladesh, independent support is available through the National Mental Health Helpline at 16789 and Kaan Pete Roi emotional support line. The National Institute of Mental Health (NIMH) in Dhaka also provides professional counselling services. You are not alone, and help is always available.
We Are Here to Help
If you didn't find the answer you were looking for in our FAQ, our support team is available 24 hours a day, 7 days a week. You can also explore our platform directly — from cricket betting and slots to the full live casino experience. 18+ only. Play responsibly.