Privacy Policy for 8999but

When you register for and use an account on 8999but, we collect personal information that falls into several distinct categories. We collect only what is necessary to deliver a safe, compliant, and enjoyable betting experience for players across Bangladesh.

Information You Provide Directly

This is information you actively submit to 8999but at the point of registration, during account verification, or when contacting our support team:

• Identity data: Full legal name, date of birth, gender, and nationality as stated on your official government-issued identification document.
• Contact data: Email address, mobile phone number (which is also used to link your bKash, Nagad, Rocket, or Upay account), and residential address.
• Account credentials: Your chosen username and a hashed version of your password. 8999but does not store passwords in plain text.
• KYC verification documents: Copies of your National Identity Card (NID), passport, driving licence, utility bills, or bank statements submitted as part of the identity verification process.
• Payment information: Mobile financial service account references (bKash, Nagad, Rocket, Upay), bank account details for bank transfers, and partial card details for Visa or Mastercard transactions. Full card numbers are processed and tokenised by our payment partner — 8999but does not store full card numbers.
• Support communications: Records of any messages, emails, or live chat transcripts exchanged between you and the 8999but customer support team.

Information Collected Automatically

When you visit and interact with the 8999but platform, certain technical data is collected automatically by our systems:

• Device and browser data: IP address, browser type and version, operating system, device type (desktop, mobile, tablet), screen resolution, and language settings.
• Usage and behaviour data: Pages visited, games played, bets placed, session duration, click paths, and feature interactions within the 8999but platform.
• Transaction logs: Complete records of all deposits, withdrawals, bonus credits, and wagering activity associated with your account, including timestamps and amounts in Bangladeshi Taka (৳ / BDT).
• Location data: General geographic location derived from your IP address. 8999but does not access GPS or precise device location data.

8999but uses your personal data for specific, legitimate purposes directly connected to the operation of a responsible and legally compliant online betting platform. We do not use your data for purposes beyond those listed below without first obtaining your explicit consent.

Marketing Communications

If you opt in to receive marketing communications from 8999but at the point of registration — or subsequently via your account settings — we may send you promotional emails, SMS notifications, or in-platform messages about bonuses, seasonal promotions (such as Eid offers, BPL cricket specials, or Pohela Boishakh promotions), and new game launches.

You may opt out of marketing communications at any time by clicking the unsubscribe link in any email we send, updating your notification preferences in your account settings, or contacting our support team. Opting out of marketing will not affect the delivery of essential transactional communications such as withdrawal confirmations, KYC requests, or account security alerts.

8999but does not sell, rent, or trade your personal data to third parties for their own commercial or marketing purposes. We share your data only with trusted partners and service providers who play a direct role in delivering the 8999but platform experience, and only to the extent necessary for that purpose.

Categories of Third Parties We Work With

• Payment processors: Mobile financial services (bKash, Nagad, Rocket, Upay) and card payment gateways (Visa, Mastercard) receive the minimum data required to authenticate and process your deposit or withdrawal transactions. These providers operate under their own privacy policies and are bound by applicable financial regulations.
• Identity verification providers: Third-party KYC and anti-fraud service providers may receive copies of your identity documents and personal data in order to conduct automated or manual verification checks as required by our compliance obligations.
• Game technology providers: Software providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive your account identifier and session data in order to load games and record game outcomes correctly. These providers do not receive your full identity or payment data.
• Cloud infrastructure and security providers: 8999but's platform is hosted on secure cloud infrastructure. Our hosting and security partners may have access to server-level data logs as part of their service, and are contractually bound to data confidentiality obligations.
• Legal and regulatory authorities: 8999but may be required by law to disclose personal data to government bodies, law enforcement agencies, financial intelligence units, or courts of competent jurisdiction. We will only do so when legally compelled and, where permitted by law, will notify you of such disclosure.

Business Transfers

In the event that 8999but undergoes a merger, acquisition, restructuring, or sale of all or part of its business assets, your personal data may be transferred to the acquiring entity as part of that transaction. In such circumstances, we will take reasonable steps to ensure that the acquiring entity is bound by privacy obligations no less protective than those set out in this policy, and we will notify affected users of the change via email or a prominent notice on the platform.

8999but uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, to analyse usage patterns, and to improve the overall experience for players. This section explains what cookies are, which types we use, and how you can manage them.

What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) by websites you visit. They are widely used to make websites work more efficiently and to provide useful information to website operators. Cookies set by the website you are visiting are called "first-party cookies". Cookies set by parties other than the website operator are called "third-party cookies".

Managing Your Cookie Preferences

Strictly necessary cookies cannot be disabled, as they are essential to the secure operation of your account on 8999but. For all other cookie categories, you may adjust your preferences at any time through your browser settings. Most modern browsers (Chrome, Firefox, Safari, Edge) allow you to block or delete cookies via the settings or preferences menu. Please note that disabling functional cookies may affect the performance and personalisation features of the 8999but platform.

8999but retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, as described in this Privacy Policy, or as required by applicable legal and regulatory obligations. The specific retention periods we apply to different categories of personal data are outlined below.

When the applicable retention period expires, 8999but securely destroys or anonymises the relevant personal data in a manner that makes it impossible to re-identify individual players. Anonymised and aggregated data (from which all identifying characteristics have been removed) may be retained indefinitely for statistical and analytical purposes.

As a registered player on 8999but, you hold a number of important rights over your personal data. We are committed to respecting and facilitating these rights promptly and without unnecessary bureaucratic barriers. To exercise any of the rights described below, please contact our support team using the email address displayed in the footer of this page.

All data rights requests will be acknowledged within 5 business days (Bangladesh Standard Time, UTC+6) and fulfilled within 30 calendar days. In cases of particular complexity, this period may be extended by a further 30 days, in which case we will notify you of the extension and provide reasons. There is no fee for exercising your rights under this policy. We may, however, request proof of identity before processing a rights request to ensure we are responding to the correct individual.

8999but takes the security of your personal data seriously. We implement a comprehensive set of technical and organisational security measures designed to protect your data against unauthorised access, accidental loss, destruction, or disclosure. While no online platform can guarantee absolute security, the following safeguards are permanently in place across the 8999but infrastructure.

• 256-bit SSL / TLS encryption: All data transmitted between your browser or app and the 8999but servers is encrypted using industry-standard TLS (Transport Layer Security). The padlock icon in your browser address bar confirms this encryption is active.
• Password hashing: Your account password is never stored in plain text. 8999but uses industry-standard one-way cryptographic hashing to store password data so that it cannot be reverse-engineered even in the unlikely event of a data breach.
• Access controls: Access to personal data within 8999but's internal systems is restricted on a strict need-to-know basis. Staff are granted the minimum level of data access required to perform their role. All internal data access is logged and audited.
• Two-factor authentication (2FA): 8999but offers two-factor authentication for player accounts to add an additional layer of security beyond your password. We strongly encourage all players to enable 2FA in their account security settings.
• Regular security audits: Our platform infrastructure undergoes periodic security assessments, penetration testing, and vulnerability scanning by qualified security professionals to identify and remediate potential weaknesses before they can be exploited.
• Payment data tokenisation: Card payment details are tokenised by our payment processing partners. 8999but never stores full card numbers on our own servers, substantially reducing the risk exposure associated with payment data.
• DDoS protection and firewall systems: The 8999but platform is protected by enterprise-grade distributed denial-of-service (DDoS) mitigation and web application firewall (WAF) systems that monitor and filter incoming traffic in real time.
• Incident response plan: In the event of a confirmed data breach affecting your personal data, 8999but has an established incident response procedure. Affected users will be notified promptly with clear information about what data was involved, what steps we have taken, and any recommended actions you should take to protect yourself.

8999but reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, platform features, applicable laws, or regulatory requirements. When we make material changes to this policy, we will notify registered users via the email address associated with their account and will post a prominent notice on the 8999but platform for at least 30 days following the update.

The "Last Updated" date displayed at the top of this page will always reflect the date on which the most recent version of the Privacy Policy came into effect. We encourage you to review this policy periodically so you remain informed about how 8999but protects your data. Your continued use of the platform following notification of a policy update constitutes your acknowledgement of the revised terms.

Previous Versions

Archived versions of previous Privacy Policy documents are available upon request. If you wish to review an earlier version of this policy, please contact our support team with the relevant date range and we will provide the applicable version within 10 business days.

Contact Us About Privacy

If you have any questions, concerns, or complaints about this Privacy Policy or the way in which 8999but processes your personal data, please contact our Data Protection team using the details below. We aim to respond to all privacy-related enquiries within 5 business days (Bangladesh Standard Time, UTC+6).

If you are not satisfied with our response to a privacy complaint, you have the right to escalate your concern to the relevant data protection authority or seek independent legal advice. 8999but is committed to resolving all privacy concerns fairly and transparently.