Terms & Conditions for 8999but

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "User", "you") and 8999but ("the Platform", "we", "us", "our"). By accessing the 8999but website, registering an account, making a deposit, or placing any bet or wager on the platform, you unconditionally accept these Terms in their entirety. If you do not agree with any provision contained herein, you must immediately cease use of the 8999but platform.

8999but reserves the right to amend, update, or replace any part of these Terms at any time and without prior notice. It is your responsibility to review these Terms periodically. Continued use of the 8999but platform following any modification constitutes your acceptance of the revised Terms. The date at the top of this document reflects the most recent revision.

These Terms are written in English and are intended for adult players residing in or accessing the platform from Bangladesh. Where there is any conflict between a translated version and the English version of these Terms, the English version shall always take precedence.

These Terms should be read together with the 8999but Privacy Policy and Responsible Gaming Policy, both of which are incorporated by reference and form part of this agreement. By accepting these Terms you also confirm your acceptance of those documents.

Access to 8999but is strictly restricted to individuals who are 18 years of age or older. By registering an account, you warrant and represent that you are at least 18 years old and that you are legally permitted to engage in online gambling activities under the laws applicable to you in your jurisdiction.

8999but operates a zero-tolerance policy on underage gambling. We employ age verification checks as part of our account opening and withdrawal processes. Where there are reasonable grounds to suspect that a registered user is under the age of 18, 8999but reserves the right to suspend that account immediately, freeze the account balance, and conduct a full identity verification investigation before permitting any further access or transactions.

In the event that an underage individual is found to have successfully registered and played on 8999but, any winnings generated by that account will be forfeited in full. Any deposits made to the account during the period of underage use will be reviewed on a case-by-case basis in accordance with our safeguarding obligations. The underage user's parent or legal guardian may be notified where appropriate.

In addition to the age requirement, the following eligibility conditions must be met at all times:

• You must be the registered account holder and acting on your own behalf — use of an account by or on behalf of another person is strictly forbidden.
• You must not be a resident of, or accessing the platform from, a jurisdiction where online gambling is explicitly prohibited by local law.
• You must not be an employee, contractor, director, or close associate of 8999but or any of its affiliated companies or technology providers.
• You must not have been previously excluded from the 8999but platform under a self-exclusion agreement or a platform-imposed ban.

Each individual is permitted to hold only one registered account on 8999but. Creating multiple accounts — whether using the same identity, different names, different email addresses, or different device and IP combinations — is strictly prohibited and constitutes a material breach of these Terms. Where duplicate accounts are identified, all associated accounts may be suspended, balances forfeited, and the user permanently banned from the platform.

During the registration process you will be required to provide accurate, complete, and current personal information. This includes but is not limited to your full legal name, date of birth, email address, mobile number (used for bKash, Nagad, or Rocket payment processing), and a chosen username and password. You agree that all information provided during registration and subsequently updated in your account profile shall be truthful and kept up to date.

You are solely responsible for maintaining the confidentiality of your account login credentials. 8999but will never ask for your password via email, chat, or telephone. Any activity conducted through your account — including bets placed and deposits made — will be treated as having been authorised by you. If you suspect that your account has been accessed without your authorisation, you must contact our support team immediately at the email address listed in the footer of this page.

Know Your Customer (KYC) Verification

As part of our commitment to security and responsible gaming, 8999but conducts KYC (Know Your Customer) verification. You may be asked to provide one or more of the following documents at any point during your use of the platform:

• Proof of Identity: National Identity Card (NID), valid passport, or driving licence.
• Proof of Address: Utility bill, bank statement, or official government correspondence issued within the last three months and confirming your residential address.
• Proof of Payment Method: Screenshot or confirmation of your bKash, Nagad, Rocket, or Upay account registration linked to your phone number, or a card statement confirming Visa or Mastercard ownership.

Failure to complete KYC verification within a reasonable timeframe after being requested will result in your account being restricted to deposit-only mode or fully suspended until verification is satisfactorily completed.

8999but supports a range of payment methods designed specifically for Bangladeshi players, including bKash, Nagad, Rocket, and Upay. International payment methods including Visa and Mastercard are also accepted, subject to availability and processing by the respective card network. All transactions on 8999but are denominated in Bangladeshi Taka (BDT, ৳).

All withdrawal requests are subject to identity verification. 8999but reserves the right to request additional documentation before releasing any withdrawal, particularly for first-time withdrawals or unusually large transaction amounts. Withdrawals will only be processed to a payment method that has been previously used for a deposit to the same account, except in exceptional circumstances approved by the compliance team.

Funds deposited into your 8999but account must be used for gambling purposes on the platform. Depositing funds with the sole intention of withdrawing them immediately without wagering activity is prohibited and may result in the transaction being reversed and the account reviewed for abuse.

8999but does not accept third-party payments. The name registered on the payment method used must match the name on the 8999but account. Payments received from unverified or mismatched sources will be returned and the account may be suspended pending investigation.

8999but offers a variety of promotions and bonuses to both new and existing players, including welcome bonuses, reload bonuses, free bet credits, cashback offers, and seasonal promotions tied to events such as the Bangladesh Premier League (BPL), IPL, Eid, Pohela Boishakh, and other culturally significant occasions. All bonuses are subject to the specific terms published alongside each individual offer, as well as the general bonus rules set out in this section.

Wagering Requirements

All bonus funds awarded by 8999but are subject to wagering requirements before they — or any winnings derived from them — can be withdrawn as cash. The specific wagering multiplier applicable to each bonus will be stated clearly in the promotion's individual terms page. Unless otherwise stated, the default wagering requirement for any bonus at 8999but is 20x the bonus amount. For example, a ৳1,000 bonus with a 20x wagering requirement requires ৳20,000 in qualifying bets to be placed before withdrawal of bonus-derived winnings is permitted.

Bonus Eligibility Rules

• Welcome bonuses are available to new players only — one per household, one per IP address, one per device, and one per payment method.
• Bonuses may not be claimed simultaneously unless explicitly stated as combinable in the individual promotion terms.
• 8999but reserves the right to withdraw any bonus offer at any time and without prior notice. This will not affect bonuses already credited to a player's account at the time of withdrawal.
• Attempts to abuse the bonus system — including matched betting strategies, using multiple accounts, or other methods designed to circumvent wagering requirements — will result in the forfeiture of all bonuses and any winnings generated from bonus funds, and may result in account suspension.
• Seasonal and special promotions (e.g., Eid bonus, BPL cricket special) are subject to their own specific terms, which will be published in full in English on the promotional landing page for each offer.

Bonus Expiry

Unless otherwise stated, bonus funds credited to your 8999but account will expire 30 days after the date of credit if the applicable wagering requirements have not been met within that period. Upon expiry, the remaining bonus balance and any associated winnings will be removed from your account automatically.

By using 8999but, you agree to conduct yourself in a lawful, honest, and respectful manner at all times. The following obligations apply to all registered users of the platform.

You Agree To:

• Provide accurate and truthful information during registration and throughout your use of the platform.
• Keep your login credentials secure and not share your username or password with any other person.
• Use the platform solely for personal, recreational gambling entertainment — not for commercial purposes.
• Comply with all applicable laws in your jurisdiction, including any laws relating to online gambling and financial transactions.
• Notify 8999but immediately if you become aware of any unauthorised access to your account.
• Accept that bet outcomes are final once settled, and that disputes must be submitted via the support channel within 7 days of the outcome being recorded.

Strictly Prohibited Activities:

• Creating multiple accounts for any reason, including to claim multiple welcome bonuses.
• Using automated software, bots, scripts, or artificial intelligence tools to interact with the platform in a manner that provides an unfair advantage.
• Engaging in collusion, match-fixing, or any form of cheating in relation to casino games or sports betting markets.
• Using the platform to facilitate money laundering, fraud, or any other financial crime.
• Reverse engineering, hacking, or attempting to exploit technical vulnerabilities in the 8999but platform.
• Engaging in abusive, threatening, or harassing behaviour towards 8999but staff or other users.
• Making chargebacks or payment disputes through your payment provider without first exhausting the 8999but internal disputes process.

Any breach of the obligations set out in this section may result in immediate account suspension, forfeiture of balances, and permanent exclusion from the 8999but platform. 8999but reserves the right to report any activity suspected to constitute financial crime to the relevant authorities.

You may request the closure of your 8999but account at any time by contacting our support team at the email address listed at the bottom of this page. Upon receiving a closure request, 8999but will process any pending withdrawals of your verified real-money balance before closing the account. Closure requests are typically processed within 3 business days.

8999but reserves the right to suspend or close any account, at its sole discretion, in any of the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Discovery that the account holder is under 18 years of age.
• Suspicion of fraudulent activity, money laundering, or bonus abuse.
• Discovery that the account holder has provided false information during registration or KYC verification.
• A court order or direction from a regulatory or law enforcement authority.
• The account has been inactive (no login, deposit, or betting activity) for a continuous period of 12 months.

Self-Exclusion

8999but supports voluntary self-exclusion for players who feel they need a break from gambling. You may request a self-exclusion period ranging from 24 hours to permanent exclusion by contacting support. During a self-exclusion period, your account login will be disabled, no marketing communications will be sent to you, and you will not be permitted to create a new account on the platform. For full details on self-exclusion and other responsible gaming tools, please read our Responsible Gaming Policy.

8999but provides its platform on an "as is" and "as available" basis. While we make every reasonable effort to ensure the platform is accessible, accurate, and free from technical defects, we do not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. You access and use 8999but at your own risk.

To the maximum extent permitted by applicable law, 8999but and its officers, directors, employees, and technology partners shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to:

• Loss of winnings due to technical errors, connectivity failures, or server outages beyond our reasonable control.
• Losses arising from a player's failure to meet wagering requirements or bonus conditions.
• Any financial loss resulting from your gambling decisions on the platform.
• Delays in payment processing caused by third-party payment providers including bKash, Nagad, Rocket, Upay, or banking institutions.
• Unauthorised access to your account resulting from your failure to secure your login credentials.

In the event of a technical malfunction that affects the outcome of a game or bet, 8999but reserves the right to void the affected round or event and return the staked amount to the player's account. This is the sole remedy available in such circumstances — no additional compensation will be offered.

Nothing in these Terms shall exclude or limit 8999but's liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

If you have any questions about these Terms and Conditions, or wish to raise a dispute or complaint, please contact our support team. We are committed to resolving all player concerns fairly and promptly. Our contact email is displayed in the footer of every page on 8999but. All complaints will receive an initial response within 48 hours during standard business days (Bangladesh Standard Time, UTC+6).